Gray Tools Canada Inc. is firmly committed to ensure the privacy of its on-line visitors. However, users acknowledge and agree that neither the privacy of their communications, nor visits to any of other web sites can be ensured. Communications may be susceptible to data corruption, interception and delays. The following discloses our information gathering and dissemination practices for all of our web sites.

Information Collection:

Our web server automatically recognizes an IP address and uses this information to help in administering our web site and diagnose server problems. We do not use IP addresses to identify individuals, but we do track and record IP addresses that access our site for reporting and profiling purposes (miscellaneous visitor browsing habits and traffic patterns) in order to improve the content of our web site.

Our server keeps a log that records specific information about people who visit our site. This includes the Internet address of your computer or server; the date and time you visit; the URL of the site you visited before ours; and what browser and operating system you use. If you register and log in, we also keep track of information that helps us serve you better when you come back.

We use a software program to analyze our log. We identify things like which parts of our site people visit most; the busiest days and times; and what links visitors follow to reach us. We also put small files called "cookies" on your computer's hard drive. Cookies are required to use our site. The data we gather helps us understand our visitors and how they use our site. This helps us improve our service.

Like most websites, we use small bits of data called “cookies” stored on users’ computers to simulate a continuous connection. Cookies let us “remember” information about your preferences and passwords and allow you to move within our site without reintroducing yourself. Unlike many other sites, we do not permit third-party advertisers not affiliated with Gray Tools Canada Inc. to send you cookies without notice.

Although contains links to other sites, we are not responsible for the privacy practices or content of these other web sites. A visitor's decision to access any such other web sites shall be entirely at their own risk and discretion.

Use of Information:

Some of our web site features require our users to provide “contact information” (eg., name and email address). This information is not given to any third party. On our site, user demographic information may be shared with advertisers on an aggregate basis only, and in a manner which will not personally identify the individual submitting such information. We do not divulge individual statistics, contact information, etc. to third parties, including advertisers.

We may share user information with governmental authorities when legally required to do so, and may cooperate with such authorities investigating claims of illegal activity such as (but not limited to) illegal transfer of copyrighted material, or user web site postings or email messages that contain threats of violence.

This site provides users with the opportunity to opt out of receiving communications at the point where we request information about the visitor. The following options are available for removing their information from our database to not receive future communications, or to no longer receive our registered services. Visitors can either:

Send an email to:
Send a letter to:
Gray Tools Canada Inc.
299 Orenda Roadv Brampton, Ontario
Canada L6T 1E8

From time to time, we may introduce new features and services to our users. Gray Tools Canada Inc. reserves the right to modify this policy at any time by notifying customers via this web site of a new privacy policy. If you have any questions or concerns regarding our privacy policy please contact us.